KHRIS Service Center

The KHRIS SERVICE CENTER is a support organization for Commonwealth employees and agency human resources offices designed to provide:

• Accurate, consistent and timely answers to KHRIS technical questions.
• Answers to KHRIS ESS/MSS questions.
• Coordination of KHRIS training.

The KHRIS SERVICE CENTER is one point of contact for employees. Where practical, employees should first contact their agency’s designated personnel as follows:

• Time or pay questions:  Contact your agency or department timekeeper.
• ESS/MSS access questions:  Contact your agency technology department. 
• ESS/MSS general questions: Contact your agency ESS/MSS Trainer.
• Life or health insurance questions: Contact your agency insurance coordinator or your human resources department.
• System access issues: Contact your agency technology office.

Your agency contacts have the KHRIS knowledge to support not only the processes but can also address any agency-specific policy and procedure questions. 

Getting started with KHRIS

• Access to the KHRIS portal: https://khris.ky.gov or click on the KHRIS icon  
• For additional help-
  • KHRIS main site
  • KHRIS ESS log-in directions (PDF - 253KB). (Please note, access to ESS is possible through any computer where you can access the internet.)

  • Password Reset Tutorial

  • KHRIS Frequently Asked Questions