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 LivingWell Promise  

Why does KEHP offer LivingWell Promise plans? 

If you select a LivingWell plan, you will have an opportunity to learn more about your health risks, access richer plan benefits, and use KEHP programs to achieve overall well-being. If you’re already on the road to good health, the LivingWell plans are a gateway to rewards for all your hard work.

The LivingWell plans are part of KEHP's overall wellness program. By completing the steps of the LivingWell Promise, you can:

          • Access the best plan options;
          • Learn about your health status and history;
          • Learn about and understand your health risks; and   
          • Take action to get and stay healthy.

What is the LivingWell Promise?

If you chose one of the LivingWell plans, you agreed to:

    1. Complete your onlineHumanaVitality® Health Assessment between January 1 and May 1, 2014, and
    2. Keep your contact information (i.e. mailing address, phone number, and email) current in KHRIS or, if a retiree, keep your contact information current with your retirement system.

What is the Health Assessment?

The HumanaVitality® Health Assessment includes a series of questions about you and your health habits. It takes approximately 15 minutes to complete. After completion, the assessment will provide your Vitality Age and goals that provide specific steps you can take to improve your health.  View a Health Assessment Demo.

Who must complete the LivingWell Promise?

Only the planholder is required to complete the LivingWell Promise. Non-employee spouses and dependents covered under the plan will not be required to complete the Health Assessment. If you have the cross-reference payment option, you and your spouse both must complete the Health Assessment.

Good health is one of the most important things to possess. As your health improves, so does your quality of life and productivity, and you save on your out-of-pocket healthcare costs. To ensure you have every opportunity for optimal health, we’re offering you new health plan options this year with embedded wellness benefits.

While a LivingWell plan helps you get started, our robust LivingWell programs keep you going by providing personalized resources, rewards, and support along the way. To learn more about our wellness programs, visit

What happens if I fail to complete the LivingWell Promise between January 1 and May 1, 2014?

If you choose a LivingWell plan and fail to fulfill the LivingWell Promise, you will not be eligible to participate in the LivingWell Promise or choose a LivingWell plan option for the next plan year (2015). You will only be eligible for the standard plan options in the 2015 plan year.

New employees who elect a LivingWell plan after Open Enrollment must complete the Health Assessment within 90 days of the effective date of their coverage.

What happens with the information collected through the Health Assessment?

KEHP takes your personal health information seriously and has measures in place to protect this information. All personal health information from the Health Assessment and any information disclosed during the assessment will be kept confidential. HumanaVitality only provides aggregate data (combined data based on all the Health Assessments completed by members) to KEHP. No personal health information is shared with your employer.

Issues or concerns completing the Health Assessment?

If you have concerns or issues related to completing the HumanaVitality Health Assessment for your LivingWell Promise, contact customer service at 877-597-7474.