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Kentucky Employees' Assistance Program


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Our Mission

We are dedicated to helping employees find resources for personal concerns such as family issues, emotional distress, substance misuse, financial concerns or job stress challenges. Our services are confidential and are available to all state employees and their dependents. There is no cost for information or referral services.



KEAP Services & Resources

KEAP can recommend and provide a variety of services based on the specific needs of the individual or group. This is an overview of the services provided by KEAP:

​Each person seeking help will receive a confidential assessment with a trained professional. The purpose of the assessment is to clearly identify the problem. The assessment may be conducted face-to-face or by telephone.

After the assessment, KEAP may make a referral to the most appropriate professional or resource and provide assistance in making contact with those resources. KEAP does not provide ongoing counseling.

After making the referral, KEAP maintains intermittent contact with the employee to ensure the process has gone smoothly and the needed services are being provided.

Crisis Intervention
When critical incidents or workplace trauma occur, the EAP can provide crisis response. Psychological first aid services provide individuals with information about possible reactions that may follow a critical incident. A structured environment allows individuals to discuss their thoughts and reactions to the incident.

Grief Response
When death affects a workgroup, KEAP is available to help co-workers.

Management Consultation
Supervisors may consult with KEAP professionals for guidance regarding difficult employee and workplace situations.

KEAP staff members are available for staff development training and onsite educational opportunities.


Click here to​ learn more about the Kentucky Employee Assistance Program.

Other KEAP Documents

Have Questions?

To schedule an appointment or workshop contact us at 502.564.5788 or 800.445.5327. Employee contact with KEAP is permitted on state time with supervisor's prior approval. Supervisors may refer employees to KEAP when job performance deteriorates, however participation is voluntary.

If this is an emergency situation, DO NOT leave a message. Hang up and dial 911, or call the phone number on your insurance card, or go to the nearest hospital emergency room.